Privacy Policy
Last Updated: June 29, 2026
The Law Offices of Max Elliott, Ltd. (“Firm,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit our website, contact us, request information, communicate with us by phone, email, text message, online form, client portal, or otherwise use our services.
This Privacy Policy applies to information collected through our website and ordinary business communications. If you become a client, additional confidentiality, privilege, professional-responsibility, record-retention, and engagement-letter terms may also apply.
- Information We Collect
We may collect the following categories of information:
Contact information, such as your name, mailing address, email address, telephone number, and preferred method of contact.
Inquiry and intake information, such as information you submit through a contact form, consultation request, phone call, email, text message, or client portal message.
Matter-related information, if you become a client or provide information in connection with a potential legal matter.
Billing and payment information, such as invoice, payment, and transaction information. We do not store full credit-card numbers on our website.
Communications information, including emails, portal messages, voicemail, call logs, text messages, SMS opt-in records, SMS opt-out records, timestamps, and related communication metadata.
Website and device information, such as IP address, browser type, device type, pages viewed, referring website, approximate location, and similar analytics information.
Cookie and tracking information, if our website uses cookies, analytics tools, embedded content, or similar technologies.
- How We Use Information
We may use information to:
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- Respond to inquiries and consultation requests;
- Communicate with clients, prospective clients, referral sources, and professional contacts;
- Schedule consultations, meetings, signing conferences, and other appointments;
- Conduct conflict checks;
- Evaluate whether we can assist with a potential matter;
- Provide legal services after an attorney-client relationship has been formed;
- Send administrative, scheduling, billing, document, funding, or matter-related communications;
- Maintain business records;
- Improve our website, services, and communications;
- Comply with legal, regulatory, ethical, court, tax, accounting, and professional obligations;
- Protect our rights, clients, systems, and business operations.
Submitting information through this website does not, by itself, create an attorney-client relationship. Please do not send confidential or time-sensitive information unless and until the Firm has agreed to represent you.
- Text Messaging and SMS Privacy
If you provide your mobile telephone number and consent to receive text messages from us, we may send conversational and informational SMS/MMS messages related to your inquiry, consultation, appointment, client service, matter administration, scheduling, document coordination, billing, signing, funding, or other requested communication.
Message frequency may vary. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. You may request assistance by replying HELP or by contacting us at [Firm Email Address] or [Firm Phone Number].
No mobile opt-in or text message consent will be shared with third parties or affiliates.
We do not sell, rent, or share SMS opt-in information or text-message consent with third parties or affiliates for marketing or promotional purposes. We may share limited information with service providers, telecommunications providers, platform vendors, or other vendors only as necessary to deliver, support, secure, or document our communications, or as required by law.
- How We Share Information
We do not sell personal information.
We may disclose information to:
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- Service providers who support our website, email, phone, text messaging, client portal, payment processing, document management, scheduling, accounting, billing, technology, cybersecurity, or business operations;
- Courts, government agencies, regulators, tax authorities, or other parties when required or permitted by law;
- Professional advisers, such as accountants, insurers, consultants, or ethics/risk-management advisers;
- Opposing counsel, fiduciaries, financial institutions, courts, agencies, or other persons when necessary or appropriate in connection with legal services and authorized by the client or permitted by law;
- Successor entities in connection with a business transition, subject to applicable professional-responsibility obligations.
We require service providers to use information only for the services they provide to us and to protect the information appropriately.
- Attorney-Client Confidentiality
For clients, information may be protected by attorney-client privilege, work-product doctrine, confidentiality rules, fiduciary duties, court rules, or other legal protections. This Privacy Policy does not limit those protections.
For prospective clients, communications may not be privileged or confidential unless and until the Firm agrees to represent you or applicable law provides otherwise. The Firm does not agree to represent you merely because you submit information through the website, send an email, leave a voicemail, send a text message, or schedule a consultation.
- Cookies and Website Analytics
Our website may use cookies, analytics tools, or similar technologies to understand website traffic, improve website performance, remember preferences, and evaluate the effectiveness of our content.
You may be able to disable cookies through your browser settings. Disabling cookies may affect some website functionality.
- Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, provide services, maintain business and legal records, comply with professional-responsibility obligations, resolve disputes, document consent, manage opt-outs, and comply with applicable law.
Client files and matter-related records may be retained according to the Firm’s engagement letter, file-retention policy, ethical obligations, court rules, and applicable law.
- Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, disclosure, alteration, or destruction. No website, email system, SMS system, portal, or electronic storage system is completely secure. You should not submit highly sensitive or urgent information through the website unless we have instructed you to do so through a secure channel.
- Your Choices
You may:
- Decline to provide certain information, although we may not be able to respond or provide services without it;
- Opt out of SMS messages by replying STOP;
- Request SMS assistance by replying HELP;
- Unsubscribe from marketing emails, if any, by using the unsubscribe link or contacting us;
- Disable cookies through your browser settings;
- Contact us to request access, correction, deletion, or restriction of certain personal information, subject to applicable legal, ethical, court, record-retention, and client-file obligations.
- GDPR, UK GDPR, and International Users
Our Firm is based in the United States. If you are located in the European Economic Area, United Kingdom, or Switzerland, and applicable data-protection law applies to our processing of your personal information, the following additional information may apply.
The Firm may act as a data controller for personal information collected through the website and ordinary business communications. Our contact information is listed below.
Depending on the context, our lawful bases for processing may include:
- Your consent;
- Performance of a contract or steps taken before entering into a contract;
- Compliance with legal obligations;
- Legitimate interests, such as responding to inquiries, operating our law practice, improving our website, communicating with clients and prospective clients, preventing fraud or misuse, and protecting legal rights;
- Establishment, exercise, or defense of legal claims;
- Other bases permitted by applicable law.
Subject to applicable law and exceptions, you may have rights to request access to your personal information, correction, deletion, restriction of processing, objection to processing, data portability, withdrawal of consent, and the right to lodge a complaint with a supervisory authority.
Because we are located in the United States, information you provide may be transferred to, stored in, or processed in the United States, where privacy laws may differ from those in your jurisdiction.
- Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children through the website. If you believe a child has provided personal information through our website, please contact us.
- Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date above reflects the most recent version. Continued use of the website after changes are posted means you acknowledge the updated policy.
- Contact Us
The Law Offices of Max Elliott, Ltd.
401 N. Michigan Ave., Suite 1200
Chicago, Illinois 60611
Phone: (877) 535-1600
Email: info@maxelliottlaw.com
Website: https://www.maxelliottlaw.com