Recently, we emailed previous and current clients a satisfaction survey for them to answer anonymously. Our marks are in:
:: Compared with comparable law firms across the country, we scored more than 25% higher on all categories!
:: More than 90% of respondents were very satisfied (the highest ranking) & found them of very high or high quality
:: 92% would recommend us to others
So this year, we obviously have work to do: Reach 100%!
:: Highest mark: Responsiveness, outranking comparable firms by 48 points.