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COVID-19: What We’re Doing Is What We’ve Been Doing

By March 13, 2020No Comments
Protecting Today’s Families

From its inception, The Law Offices of Max Elliott has used technology to provide safe, efficient, secure, and cost-effective services to our clients.

Over the years, our systems and processes, which were new to the legal industry, have been slowly adopted by other firms. And we’ve continued to evolve and grow into providing even more convenient and secure services for our clients.

We were the first solo firm in Illinois to use a secure, encrypted client portal, which is now critical in light of COVID-19.

Using our portal, we collaborate with clients about their legal matters safely and securely. Clients can upload or download the instruments and information they need without leaving home. Potential clients can complete intake online or over the phone.

We were one of the first small firms in Illinois to accept credit or debit card payments. From the beginning, clients could forgo using postage or coming to our office to drop off payments.

Appreciating the busy lives of clients, we routinely teleconference with clients and provide “house calls” for signing conferences.  

Recognizing the benefits of technology and productivity, our team members are accustomed to telecommuting. Valuing our workers, even as a small firm, we already have a paid sick leave policy, among other benefits.

So, our firmwide processes, which are critical to keeping clients safe during the COVID-19 public health crisis, are processes that we’ve been using for years. We’re not changing much about how we work because we were already providing safe and secure client services.

And we thank our clients and vendors for helping us provide a safe and secure law practice for all the individuals and families who comprise our firm’s universe.

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